We are having an issue with or analog trunks coming from the CO. Well, I believe it's an issue is with the trunks.
When we call out through any analog trunk, the call connects fine but when talking to the customer then conversation is like we are talking on half deplex devices. Only one person can speak at a time, because if they talk at the same time one person will get cut off.
Could this be a telco issue, because when we call inter office the calls are fine and if we route calls out another site's trunks from the site in question the calls are fine. So the one thing in common with this issue is the analog trunks.
Is there anything I can suggest to Telco about fixing this. They did come out and replace something at the demark and that didn't help.