Originally posted by IronHelix:
if you post a more detailed explanation of what ALL you have I can be of more help...
but to start off with- do you have QoS? If you are using VoIP, you NEED quality of service controls on all your WAN (internet) links... without it you can often get very choppy audio...
I will second what Iron says and take it a step further, rather than "you can get choppy audio..." I would say you WILL get choppy audio.
Also, like above, what type of internet connection and speeds are you using at remote sites? Are you using pure IP or a combo of digital and IP phones?
If you can, a location by location setup and equipment type list would be helpful something like this:
South Florida:
Type of system: Telrad XXXXX
Number of IP channels: XXXX
Number of Digital sets: XXXX
Number of IP Sets: XXXXX
Type of internet connecion and speed (DSL, T-1...): XXXX XXXXXK internet
Type of Router: XXXX
Quality of Service (QOS) Router?: Y/N
Thanks, and welcome to the site!
Steve
