Wonder if anyone has any experience in this-
We are a call center, working from Two different locations- Topeka and St. Paul minnesota.
Both sites have an ESI 200 with 4 Esi-Link channels.
Is it possible to have members from both sites in one hunt group? All calls come into our Topeka site, we want to throw the call into a hunt group (say 281) and have it ring local users, as well as a couple of users on the other switch.
I have it set up now, but I had to set it up as a In-Order Group, add the remote ext, then change the group type to All. When I do this, the phones will ring about two times, then one of the remote ext. will pick up, but there is no talk-path.
Any thoughts? Thanks all
