5 years,

My feelings are between yours and Avalon. We have a part time computer tech that works for us and we still have problems when we install VIP. The problem is not so much the VIP software but the networks we install it on.

Having a computer tech really helps us identify network,workstation issuses quickly. When I sell a customer VIP, part of my agreement is that they will have their computer tech on site when we do the install. If they do not have a tech, I price my guy into the job,the same is true when we do VOIP.

Walter