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Joined: May 2005
Posts: 456
Member
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Member
Joined: May 2005
Posts: 456 |
What's the specific solution you're using, 5years?
I would like to have something to offer the company that needs everything recorded.
ESI's call recording is more of a convenience feature for very specific applications, say, a collections phone, or a legal department of a larger firm. It's not something that should be implemented comapany-wide because it's not really a "solution" , it's more of an option or add-on.
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