Hal, I thought you'd never get here. Where have you been?

But seriously, I agree that there are plenty of fixes that I, the consumer can provide at my own expense, but why should I? The varying signal levels are due to shortcomings in Comcast's plant. I know this can be resolved and I know what needs to be done, but doing so would be comparable to my providing a buck/boost transformer to compensate for the power company's voltage being too low.

Their "technicians" have rattled off plenty of "over and under" signal levels to me, but each time they arrive, I hear something different. Sure, signals vary but I honestly believe that they just don't know how to read their equipment.

So on that note, I'll reiterate: I'm not a typical Comcast customer, so I can fix this issue. The continuing gripe that I have here is what if I didn't know what to to? I hate to think of the thousands of customers out there who are just taking their word for it and living with the poor signal quality.


Ed Vaughn, MBSWWYPBX