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Joined: Nov 2007
Posts: 28
Member
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OP
Member
Joined: Nov 2007
Posts: 28 |
Samsung IDCS 100 with T1. Users could not make outgoing calls. All of the phones were up and working. Called the T1 vendor and had them check the T1. They said the T1 tested good and it must be the phone system. I had the customer reboot the phone system. When the phone switch came back up the phones startd to ring constantly. When they tried to answer the calls no one was there. This went on for what seemed like 5 minutes. Eventually it stopped and the system seemed to process calls normally. I had to reboot this system once before and it did the same thing. I checked the system alarm report and noticed alot of alarms on the slot the T1 is installed in. Alarms included sync failure, Blue alarm which says that the T1 is transmitting all ones. Has anyone on here seen this problem before. If so, is it a T1 problem from the provider or would it be the phone switch. Any help or ideas would be greatly appreciated.
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