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Joined: Dec 2007
Posts: 65
Member
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OP
Member
Joined: Dec 2007
Posts: 65 |
Im trying to reset the voicemail password for a user that has forgotten theirs. I have used hyperterminal to login into the SVMi-20E. I selected "Open Block Table", then I selected "Mailbox", scrolled down to find the mailbox extension and hit enter, and then I go down to "Subscriber password" and I've tried xxxx, 5081 (extension #), and I've also tried typing "Default" in the field. I then hit Ctrl + E and Ctrl + E to get to the main menu. The password never resets no matter what combination of 4 digits I type into the Subscriber password field. What am I doing wrong? Maybe I need to delete the mailbox and re-create it. But I don't know how to do that either...
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