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Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 |
I still think this is a disconnect supervision issue, maybe specifically on those last 2 trunks.
What version of voicemail are you using?
Another way to test your disconnect supervision is to abandon a call while on hold. Not exactly the same, but should tell you if you're getting the disconnect from the carrier.
I also suspect another option as there may be something off with your seconds of silence/non-silence and minimum message length settings. What are those set to?
Justin
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