Well the quick update is that I called the carrier again over and over until I got a live body. He is having them do instrusive testing again tonight, and also dispatching someone out to look at the lines physically, I guess from Verizon.
I got the echo myself a few times this morning, even though I'm one of the few that doesn't see it much. I don't make nearly as many calls as others in here do though, for our sales people thats all they do.
Another ironic thing is that when I call the carrier, I always hear a clicking/popping noise, that I can best describe as a hookflash. Its only when I call them though, and the guy swears he doesn't hear it. I still think its on their end.
