Mark
Thanks for your follow up. You have only missed what I have not mentioned.
I have the customers system in my office. I have not been able to duplicate the VM pause problem, but today while sitting in my office fo hours, I have heard the voice mail recycle itself at least 6 times. In other words, I hear a small "beep" and then see the flash (green light) start flickering alot like it is recycling the VM.
The reason I am asking about Comdial possibly having a batch of bad flash mail boards is that I have another customer who has called me 3 times in the last week to ket me know that her flash mail has stopped (in other words people call in and and - no auto attendant or voice mail) and she has had to turn the system off and back on again.

Another thing...I cant seem to get into the chat board here.