That's good information! Do you know, off-hand, what the string looks like? If not, I can run a trace and see what comes across. It would just be nice to know the order it is listing things in, so I know what I'm looking at. If that is the case, that it's sending all of that info, I definitely can translate it based on the trunk. Key Voice does have integration setups and notes for MANY different switches, including the Legend. It just didn't seem to mention anything about line ID, even in the translation file they setup to work with the Legend. Of course their integration notes were working with version 3, 4, and 5, I think (not sure if there was a difference between that and v.7).