I believe I just found the problem. There is a hidden function that none of the ESI support people supposedly knew about. It is called Answer rings for night mode. I specifically asked them if there was a function that have the ports ring differently if the VM is in night mode and they all said no. Thank God that my old boss took good notes. As far as the message being different. Somehow the tables were changed to begin night mode at 8am and also to begin night mode at 4pm. It wasn't like that when I programmed it the first time so who knows how that happened. I believe that, the situation is taken care of. Thanks for the help.