I should have said that to start we need to know the system type not the phone type. Recently here the posts have been about key systems but some of us PABX people still visit from time to time. If the following key sequence on a digital display phone gets you the "CAT MODE" prompt then you are on a pabx. With the handset down press *************** (Please do not post passwords or programming access codes in a public forum)

If that works then press "LNR/SPD" or if you don't have that the "REDIAL" key this should give the "COMMAND" prompt dial 03 "RECALL" 7 "RECALL". if you get "CODE NOT USED" then we stand a chance. If not you need a password and you will need to get it from a tech. To get out of programming mode just lift the handset and put it back down.

If you get "CODE NOT USED" getback to us and we will direct you further.