That would certainly be an aberration walterv. NEC may be INEXPENSIVE equipment, but I'd put it up against just about any other phone system and give you near exact results. You get what you pay for in that there are some features which cannot be purchased as add-ons, but it's a solid brand with a history of solid performance.
We've all replaced systems that died before their time, in ALL brands.
[...still shaking my head over the silliness of that comment...]
