It's like pulling teeth here to get any information, isn't it?
First off, the next time some idiot tells you that a POTS line comes in a 24 volt variety you should know better than to continue the conversation any further.
Dunno. A CC machine that is supposed to work on a 24v POTS line, then you actually have a 28v POTS line and finally you come across this 48 to 24v regulator thingy that was connected to a line with telecom color coded leads. And you wonder why we are looking at you funny.
-Hal