First of all, the system you have is quite current. I seriously doubt that there was too much dust to blow off.

Messing with timer settings in the system is a waste time.

Your problem is that your service provider is not sending disconnect supervision, plain and simple. This would apply to any brand or software version of any phone system or voice mail.

Do not trust TWC to tell you that they are sending the disconnect signal. Just get out your test equipment and prove it to them so that they will fix it. There simply is no other solution.


Ed Vaughn, MBSWWYPBX