Hello all and thanks for this site.
We have an STS w/Flash InSkin VM which was installed years ago in a church. Within year one the voicemail began giving us trouble and Vodavi replaced the card. Shortly thereafter the new InSkin began giving us trouble. Customer experiences numerous appearances of the same messages in random mailboxes, Database program changes , (ie: A/A, Numbering Plan, etc...), No Message indication for New Messages. Just a lot of "junk". We updated the Software to 20052 years ago and Prompts are at 10000. Initializing and reprogramming works each time for a few months, then wham!, same problems creep up. Last initialize was 12/21/2009. We go back and forth with Vodavi/Vertical , but they seem satisfied with how we currently deal with this site.
Very frustrating and costly, any ideas?
Thanks in advance, Mike.