We have a 4-line Vodavi Analog Dispatch box (and I've cracked it open since it's out of warranty, and all the parts look beautiful), and 4 of the lights are lit up bright red. I couldn't find anything in the manual about whether or not they were supposed to turn green?

When we connect via the Vodavi Admin program, the admin program seems to have all the correct registry settings and seems to be keyed to answer the phone, I believe the problem may exist somewhere in the Starplus DHS Phone box, like perhaps it's not forwarding the rings properly to the Voicemail? I'm not sure.