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Joined: Jan 2005
Posts: 15,382 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,382 Likes: 13 |
The VOX files in the Pathfinder are only for calls that are physically being held within the Pathfinder itself, as in with ACD applications or supervised transfers.
A call placed on hold by a phone user will never have any relationship with the files in the voice mail. Music on hold requires the physical wired connection that was mentioned, along with a third-party music source.
Don't waste your time with the two serial ports on the MISB; they are outputs for printers, etc., not programming interfaces.
Ed Vaughn, MBSWWYPBX
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