I had a DK16 using a Voiceworks VM (external VM)when the DK16 power supply went bad. I didn't have a DK16 powersupply but did have a DK40 so i put that in instead. Now, when the calls are answerd by the VM AA and they dial an extention the phone doesn't ring - doesn't even flash - and the call goes back to the main greeting.

For problem 1 - sounds like the DTMF integration isn't working - what is different about the DK40 that it doesn't work in it, but the VM worked fine in the DK16.

For problem 2 - is there a different set of VM ID codes to use with the Voice Works VM? I tried using the #656-91 code with no luck.