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Joined: Nov 2008
Posts: 13
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Joined: Nov 2008
Posts: 13 |
Originally posted by Olivier:
TadiranTechTexas:
Where would I find the Class of Service? I'm a computer tech guy, not a phone tech guy 
Looking at the setup, and the User Manual, I've determined that all Reps are using the same COS, which is defined in the SYSTEM > CLASS OF SERVICE menu item.
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