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Joined: Jul 2007
Posts: 6
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OP
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Joined: Jul 2007
Posts: 6 |
Originally posted by mj_wald:
It will do the transfer to an outside number if the system were put into night mode., but not on an ACD overflow condition.
our normal mode is night, but this is sort of the tack i'm taking. i'm trying to use a network table to get the 424 to ring the overflow call center based on DNIS. no luck.
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