Customer has a 1 cabinet 424i with Strategy DK 4 port. She went into Sys Admin-pressed 8 then 4---deleted several MBs---then realized that she wanted to keep several of them--and pressed 5 (to add) but she is continually getting "that was an invalid entry" when those extensions are dialed. Also, the integration seems to be gone from those extensions---when she dials the VM from those extensions--it goes to the AA instead of the extensions MB. I have tried to add the MBs too here tonight (remotely), but I get the same result she does. I'll be going there tomorrow--any ideas?? What am I not doing? Thanks.