The problem, dentaltech, is that if you had the manual, a serial port on your computer, and hyperterm, you have about a 50% chance of logging into your VM system. It has 3 passwords, one for 998, 999, and the installer password.
If you can acquire the manual for your particular VM, IIRC the password is freely available as the VM is not a protected product.
As far as dealer help, we do tend to be protective. The "find an installer" tab tends to be out of date here, but you could find a list of Panasonic dealers for So Cal here.
https://www.kxt411.com/ That, and turning on your email option would help.
Carl
