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Joined: Jan 2007
Posts: 1,217
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Joined: Jan 2007
Posts: 1,217 |
Out of A.A. the caller dials the extension directly, in this case 113.
Since I wasn't on site and could only have the customer press buttons for me it's hard to tell what exactly was going on.
I know for a fact that we did an extension data clear because after she did intercom *790, the LCD read "ext data clear", and that should have cleared any forwarding.
Aaron
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