It's been a really long week and the toping for the day was a simple couple changes to a customer's Call Pilot. CCR tree is as follows. 1=menu, 2, 3 & 4=Xfer to extensions.
Under 1 (menu) I have 11 through 14 as transfer to outside phone numbers. Should be very simple right?
Options 2-4 are working as they should. Option 1 is set up as a menu with message recorded and then the extensions as above using Xfer, outside number, pool 1 and the phone number. When I press 1 during the main greeting I get "exiting the system, goodbye" after a pause. For the life of me I can not think of what I am missing. I have done this before and have never had a problem. Anyone have any ideas??

Thanks in advance.

Stephie

Do the job right the first time.