I had a problem with ip view not working on user computers and the admin couldn't bring up the cleint web page. The stats progress bar took 4 days to down load and after it downloaded it still wouldn't work. I deleted the client rcc progrmam through the add, delete programs in the control panel. I rebooted the PC and reloaded the rcc client program. All setting were still there. I rebooted after reinstall and it downloaded the stat and it worked. Check the Tek-tips web site for a fix on the y2009 pull down menu fix.