Thank you everybody for defending me. I understand cmespinosa. To get so far and give up because he's stuck and have no clue what is going on. It's hard to admit.
Cemspinosa, I think you had AA greeting is on that is why it's playing before your Customized one.
But I cannot figure out why it doesn't pick up when we call the voicemail. It's just the automated attendant directing the caller to use an ext or access company "
I think that if you listen to the end then Customized Greeting will start playing after AA's one.