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Joined: Jul 2007
Posts: 37
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OP
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Joined: Jul 2007
Posts: 37 |
Then I would ask for two things:
1) Please give me the specific details I need to route the call into voicemail instead of wrapping back to the menu
2) Please recommend the course that would address the call flow as it relates to the CICS and Call Pilot. I suspect that such a course may not even exist at this point, seeing as the hardware involved is substantially out of date, and it would be difficult to apply new information back to hardware that may not have many of the capabilities or options of newer gear.
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