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Joined: Feb 2007
Posts: 2,473
Member
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Member
Joined: Feb 2007
Posts: 2,473 |
You have two ICMs by default. System will considered its busy if both are engaged in conversation. Answer DN has nothing to do with busy state of covered Ext. besides you can assign as many ICMs as you wish to keep original DN available. I don't think Hunt group is a good option for one DN.
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