ah HA!.....Then I guess the fix is to re-record the alt prompt....and leave out "...or stay on the line to be transfered" (after the other options are voiced)- in spanish of course.
Ok, I'll have to verify this on the test bench, but it sure seems like a sound theory to me!
Oh, and Marv:
"Did you load the back up after you did the re-install? Your corruption might be just have been re-loaded."
no, I did the re-install and set up a very basic table by hand, no CCR or anything, just Gen Del and greeting 1 (bilingual, of course).
i restored the database after I found that that didn't change anything.
J
Thanks a million for your input, mathrap...sometimes you just need a fresh perspective!