IMO I think it is also a bug. Nothing hard about a ANS DN key. I have the same setup but on the stable CICS 7.0 answering ext. 221 with a ANS DN Key at 234 of 221.

Everyone says MICS 7.0 has bugs but not CICS 7.0

We dont sell to much Nortel anymore since ESI has been selling better for us in medium, small business markets. Im still an avid Nortel guy though and always will be.

Cheers