Vendor show up out of nowhere and did a long convoluted call into Mitel to figure this out. Turns out a COS option of "Suppress CCM for ISDN" (whatever that means?!?) was the option to enable to fix the problem. Apparently it affects the behavior of certain call routes, even the explanation in help was a bit convoluted.

It now works as prescribed!


Mitel 3300Mxe running MCD 4.0, 5340 Phones