I have a CMP Call-Extend auto-attendant that I want to pick up after 3 or 4 rings during the day and all the time during the night. The ports on the CMP are extensions 278 and 280.
When I put the system into night mode, it does indeed go to the auto-attendant as it should, but I cannot find in the programming where I would set those extensions up for forwarding during the day.
As a side note, the auto-attendant during the day thing USED to work, but stopped some time in the last year or so.
I realize that 278 and 280 are probably set up as members of a hunt group, then the night ringing is set to ring the hunt group. However, I tried to find where this happens, so I could duplicate the night setup to the day - no success.
I have read through the Mitel programming guide until my eyes are about to pop. Can anyone point me in a direction?
