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Joined: Jan 2004
Posts: 515
RIP Moderator
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RIP Moderator
Joined: Jan 2004
Posts: 515 |
OK, now we need to get down to the BASICS.
If you PRESS Intercom > Speaker > Star Zero Zero,
The PHONE and the DSS will go into SELF TEST MODE.
Do that and let us know if the DSS Lights Up all buttons.
Also, go to MAINTENANCE > Port > Station, ENTER THE EXTENSION Number involved and select STATUS.
That should show (A) they type of Phone connected and (B) if it has a DSS attached or not.
It will also show the SLOT and Port. Post that info and we can provide additional info once we know those things.
And, it wouldn't be a bad idea to print and post a copy of the "EXT INFO" information as well.
RULE NUMBER 2, "THINKIN' WON'T GET IT, YOU GOTTA KNOW!" RULE NUMBER 3, if you need TIER-3 SUPPORT on a LEGEND or MAGIX, go to http://home.comcast.net/~merlinman -
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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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OP
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
Sorry for the delay in thanking everyone for there help, every thing works fine.
Krn
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Joined: Jan 2007
Posts: 1,951 Likes: 2
Member
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Member
Joined: Jan 2007
Posts: 1,951 Likes: 2 |
I appreciate you posting back, Ken. Please tell us how this problem was resolved.
Your answer may help the next guy who runs into the same issue.
"Press play and record at the same time" -- Tim Alberstein
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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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OP
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
I was using the default numbers wrongly.
There are 120 ext. I started with 150 on page 1, changed pg 1 to 50, pg 2 to 50, pg 3 to 50.
Works great.
Thanks again
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Joined: Feb 2007
Posts: 2,473
Member
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Member
Joined: Feb 2007
Posts: 2,473 |
Something is wrong with the page numbers. If you have 120 extensions how come your first page is 50 if you supposed to have 3 digits numbering plan? Your 1st page suppose to be 1xx, 2xx, 3xx, etc., second increased by 50 and the 3rd again increased by 50. Explain please!
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