atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems How to turn ringer on on a Partner-18 extension

Hi there. We're using 5 Partner-18 phones, only one of which rings (the unit with the display). Is there a way to selectively enable ringing on extensions?

Thanks very much!

IBID

Selectively enable ringing? Do you mean have a phone ring all the time like the display phone or where people can turn it on or off as they want?

-Hal

I guess the latter, but the former wouldn't be awful. My office is on the second floor of our building but one of the phones is down on the first floor. I plugged a cordless into the display phone so I can hear that phone ring if there is no one on line 1. Once someone on the second floor jumps on the phone, I have to stare at the phone to know if line 2 is ringing.

It would be great to turn the ringing on when I'm down stairs and turn it off again once I head upstairs.

Any help is greatly appreciated!

Thanks,

IBID

How about day/night ringing? You could activate that at will for the times where it is needed from the attendant's station?

what version of partner?

It's a Partner-18. We have no manual, and the woman who had a clue as to how to program from the display phone is no longer with us. It would be very inconvenient for the woman who is currently using the display phone to have to do something, programwise, every time I head downstairs.

I

Partner 18 is just the model of the phone itself, not the system. I am sure that for a small fee, one of our Avaya moderators will be able to help you identify the system that you have and how to set this up.

You also have the option of delayed ringing if the day/night service seems to be a chore. Activating night service is a simple push of a button though to turn it on/off, so I still think that might be your best solution. You can also combine both features to ensure that all of your bases are covered.

partner 18 is just the type of set. Can you describe the phone system? 206 modules, 308 ACS?

"You also have the option of delayed ringing if the day/night service seems to be a chore. Activating night service is a simple push of a button though to turn it on/off, so I still think that might be your best solution."

What means 'delayed ringing'please, and is that the same thing as the 'night service' that you mention? And which button would I push?

Sorry to be such a technodolt, but that's me.

I

if a line on a phone is set for delayed ringing, after the 3rd ring that phone will start ringing.