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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
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Joined: Jan 2004
Posts: 6,648
Quote
Is anyone willing to solve my customer's problem without any charge?
we could give them a free referral to another dealer


Skip
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Serving SW and West central Fl since 1984
Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: May 2002
Posts: 17,722
Likes: 18
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:rofl: :rofl: :thumb:


Retired phone dude
Joined: Jun 2007
Posts: 356
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Joined: Jun 2007
Posts: 356
How does a "customer monkeyed with it" turn in to something that must be corrected under warranty?

If you buy a new car, drive out of the dealership, stick your foot through the floorboard when you press the accelerator and blow the engine, it's abuse/improper use. This is NEVER covered by ANY warranty.

Charge the customer for "monkey business"


it's all tip and ring
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