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Is the speakerphone function on the T7316 optional? We have a customer with a CICS that we moved recently and they claim that two new extensions that we added don't work on speakerphone. Actually, they claim that they don't work on the handset either, but I don't believe that.
Is this something that needs to be activated in programming?
Ed Vaughn, MBSWWYPBX
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Look in set, capabilities.
We get old too soon, smart too late
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
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Ed, if the handsets aren't working, check the cord, handset itself, or they're plugged into the headset RJ jack. Sorry, couldn't resis. 
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Do you know what version of software is in the CICS? If it is old software, the 7316 will be emulating a 7310 phone and one of the feature keys would have to be setup as a handsfree (speakerphone) key.
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
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Originally posted by ffej010:
... the 7316 will be emulating a 7310 phone and one of the feature keys would have to be setup as a handsfree (speakerphone) key. The bottom right one actually. It's already there if you programmed it to have handsfree.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Jan 2009
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Joined: Jan 2005
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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It turns out that the speaker is working, just not the microphone (works as a monitor only). Is this still a programming issue?
Ed Vaughn, MBSWWYPBX
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
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Not programming. Are you sure they didn't hit the Handsfree button twice, thus "Muting" the speaker? Try another set?
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Apr 2004
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Arent there 2 different 7316 models one with speakerphone and one not.
just a wag but something rings a bell,Hope its not the front door.
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Joined: Feb 2005
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Hands free available on all Norstar sets except M7100 and T7100's.
Hands free must be programmed under sets capabilities.
T7316 - programs Hands free button to lower right side, very last key under Intercoms keys.
Will acts as an M7310 on any software
T7316e - has a hard hands free and head set and mute keys at bottom of phone.
-Will act as an M7310 on software lower than 6.1.
-6.1 required for full functionality such as the different icons on lower displays.
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