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Joined: Dec 2004
Posts: 233
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OP
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Joined: Dec 2004
Posts: 233 |
I also checked doing the 88, it also does nothing, just goes to dead air.
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Joined: Feb 2005
Posts: 1,615
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Joined: Feb 2005
Posts: 1,615 |
Bring another vmail to site and test.
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Joined: Dec 2004
Posts: 233
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Joined: Dec 2004
Posts: 233 |
I brought that up to the customer. They don't want to buy another voicemail if that is what the problem is.
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Joined: Jan 2009
Posts: 851 Likes: 1
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Joined: Jan 2009
Posts: 851 Likes: 1 |
Don't you have a test unit/spare that you can take to customer location just for testing..........to show one way or the other what is happening?
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Joined: Feb 2005
Posts: 1,615
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Yes I didn't mean for you to charge them the unit.
You have an odd issue therefore must be diligent.
This will at least prove if voice mail issue or not.
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Joined: Jul 2005
Posts: 8
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Posts: 8 |
So have you verified that the t-1 or pri is providing good dtmf by assigning a target line to an ext.?
Do you have a DiD block from telco? And if so how many digits?
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Joined: Jul 2005
Posts: 8
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If you do have did service from telco you need to verify how many digits you are receiving by assigning a target line to a set.
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