web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
Joined: Feb 2011
Posts: 6
mamush Offline OP
Member
OP Offline
Member
Joined: Feb 2011
Posts: 6
I need your urgent help Please. Our call pilot 100 was working before I changed the IP address. I changed the ip-address of the call pilot 100 to 172.16.x.x range with web-based callpilot manger. After I changed it, I restarted. After a few seconds of power self test process, it stopped blinking. I restarted it again. it did the same. The leds are blinking for a few seconds like normal process, but stopped working after a while. I tried to connect it with windows hyper terminal using serial cable. My hyper terminal configuration is 9600bits/sec, 8 data bits, 1 stop bit, no parity and no flow control. I changed the serial cable and tried also with other computer (win xp SP 3) but no avail. I used normal DB-9 serial cable. Would you please help me?

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
Offline
Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086
How long did you let it Boot up - (Lights Blink + No Blink)??

It could take 10 min ....maybe 15 min.


If CON is the opposite of PRO
Then what is the opposite of Progress?
Joined: Dec 2006
Posts: 123
Member
**
Offline
Member
**
Joined: Dec 2006
Posts: 123
It also needs to be connected to the system DNs to fully boot

Joined: Feb 2011
Posts: 6
mamush Offline OP
Member
OP Offline
Member
Joined: Feb 2011
Posts: 6
I really appreciate your help. I let it to boot up for more than 20 min and it is connected with the main unit. When I plugged out and in the power unit, the two LED lit for a few seconds and stops at all.

Joined: Feb 2011
Posts: 6
mamush Offline OP
Member
OP Offline
Member
Joined: Feb 2011
Posts: 6
Is there a way to set it back to the factory default? I couldn't see also the boot up process with serial cable. I used hyper terminal with 9600 baud rate, 8 data bits, 1 stop bit, no parity and no flow control.

Joined: Jun 2006
Posts: 8,732
Likes: 2
Moderator-Nortel, Computers, General
*****
Offline
Moderator-Nortel, Computers, General
*****
Joined: Jun 2006
Posts: 8,732
Likes: 2
Yes there is, but it can't be posted in the open forum...sorry. You'll also have to get it to boot to do it, anyway. Check the CD to see if it's there, if & when you get the CP to fully boot.

Edited for clarification.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
Joined: Jan 2007
Posts: 1,014
Member
*****
Offline
Member
*****
Joined: Jan 2007
Posts: 1,014
Have you Unplugged the Call Pilot and reseated the flash card and tried to reboot?


John 807
Joined: Jun 2006
Posts: 8,732
Likes: 2
Moderator-Nortel, Computers, General
*****
Offline
Moderator-Nortel, Computers, General
*****
Joined: Jun 2006
Posts: 8,732
Likes: 2
New or old type of power supply?


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
Joined: Feb 2011
Posts: 6
mamush Offline OP
Member
OP Offline
Member
Joined: Feb 2011
Posts: 6
yes, I took out and plugged back the flash card. The power supply unit is A10W-0812l model number with 8v, 2A output but don't know whether it is old or new type.

Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
Offline
Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086
Power supply with 9v 3-conductor is the OLD one.
Do not use.

Power supply with 8v 2-conductor is NEW one.


If CON is the opposite of PRO
Then what is the opposite of Progress?
Page 1 of 2 1 2

Moderated by  MooreTel 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,299
Posts638,872
Members49,770
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
212,730 Shoretel
189,781 CTX100 install
187,934 1a2 system
Newest Members
Dave Simmons, Soulece, Robbks, A2A Networks, James D.
49,769 Registered Users
Top Posters(30 Days)
Toner 25
teleco 9
dans 6
dexman 4
Who's Online Now
0 members (), 88 guests, and 302 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5