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Did you explain to PolyCom tech support the unit had been by mistake connected to a digital port, I heard this can mess them up.
We get old too soon, smart too late
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RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
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have you talked to polycom about the warranty ?
I've found many manufacturers to be a bit flexible in cases like this
Skip
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Serving SW and West central Fl since 1984
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In your original post, did you say it worked on an analogue trunk and analogue port on the BCM? What is on the analogue ports of the BCM? Will that device work off of the ATA?
John 807
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Never mind it looks like you tried it on a BCM and an analogue trunk but it is really on an MICS. What release is the MICS? And they are ATA 2's and not just enhanced ATA's? The Polycom does work o.k. on an analogue C.O. line?
John 807
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This unit has been tested many times. The polycomn works on any analogue line or analog port of a BCM and mitel.
We are using ATA 2's and have used different ports
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
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What s/w version of the MICS? If it's very old, then try an older ATA (NT8B90AA)
Have you tried using a regular SLT off the ATA? If so, what are the results?
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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6.0
Used aan slt, cordless, modem you name it, they all work fine.
Any analog device works except this polycom.Another one works fine.
Only difference is the polycom in question is wireless to the base and the other one is wired
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
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Originally posted by Sqrat:
...Only difference is the polycom in question is wireless to the base and the other one is wired I still say it's the Polycom....especially now. Contact Polycom tech support...it's their problem.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Unless there is something interferring with it like a wireless network. I once had a 2 gig cordless and Mac airport driving each other nuts. Maybe same sort of thing?
John 807
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No wireless at the church.
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