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Joined: Oct 2002
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The thing that gets me is why would they design it so that a generic recording plays if flash answers incoming calls. Because the real trouble with that is "the caller has no clue in hell what company they called" and think they may have got the wrong company!
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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It was probably designed for the expense-minded client that didn't need all the bells, horns & whistles.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Understood. However is there a way for me to make incoming calls answer with mailbox 21? Or better yet the general mailbox 10? Thanks so much guys!
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
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:shrug: :shrug:
Never had the pleasure (or frustration) of working on a "Lite" system. Never offered the option to my clients. Sorry.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Aug 2002
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clgjr,
I had one client a long time ago that had a flash lite. from what i remember it only went with the cics. the cics has a built in auto attendant and that is where you need to change the greeting. Sorry to say that i don't even remember how to do it. I do remember it being a pain in the a**.
As rich mentioned it can be upgraded. it's just a matter of punching in a key code. its not that expensive to upgrade, and the customer will have a fully functional flash.
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Joined: Oct 2002
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Would it happen to be feature*833 to change built in aa greeting ?
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Joined: Feb 2007
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Yes, but before that you have to Disable AA, change Greeting and then Enable it again.
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Joined: Oct 2002
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Could you possible post what the steps are? I can't seem to find it in any of my manuals. Thanks
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Joined: Oct 2002
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Also if anyone that has posted to this topic can assist me and getting the upgrade key, I'm very interested. I need to get this took care of by tues. coming up.Thanks, Contact me at 704-596-0584 Jr Godfrey
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
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You can get the upgrade from either Nortel or one of it's Dealers.
Step by Step instructions are against board rules & guidelines. Sorry.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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