web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#141104 11/06/08 12:42 PM
Joined: Aug 2006
Posts: 254
Member
OP Offline
Member
Joined: Aug 2006
Posts: 254
System is a MICS w/4.1 software (4 Port Flash w/2.0 s/w). An extension is forwarded to a cell phone and if you call the phone internally, it rings the cell phone. If the recept forwards an outside call to the extension, you hear the extension's voicemail (internal). The extension obviously has "Alow Redirect" on and the extension forwarding the call, has "Alow Redirect". The only thing I could think of was only one Intercom button on the phone, but I checked that and it has two. Any ideas.

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

Joined: Dec 2005
Posts: 196
Member
Offline
Member
Joined: Dec 2005
Posts: 196
Do you mean the receptionist transfers the call to the ext. it goes to the internal v-mail box?

Joined: Jun 2006
Posts: 8,732
Likes: 2
Moderator-Nortel, Computers, General
*****
Offline
Moderator-Nortel, Computers, General
*****
Joined: Jun 2006
Posts: 8,732
Likes: 2
Is the receptionist transferring to the ext or is she sending it via F986? If the latter, it will go to the VM directly as it should.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
Joined: Aug 2006
Posts: 254
Member
OP Offline
Member
Joined: Aug 2006
Posts: 254
I haven't been onsite to test this myself, but I'm assuming the recept is hitting an actual transfer button. I guess my ultimate question is, can you transfer a call to an extension that is transferd offsite?

Joined: Oct 2008
Posts: 240
Member
Offline
Member
Joined: Oct 2008
Posts: 240
yep


Yes, I'm a frenchie; have a problem with that?? Well, I do!!

Moderated by  MooreTel 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,284
Posts638,778
Members49,765
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,472 Shoretel
188,348 CTX100 install
187,098 1a2 system
Newest Members
James D., Nadisale, andreww, gohunt, Darrick
49,765 Registered Users
Top Posters(30 Days)
Toner 23
teleco 5
dans 3
Who's Online Now
2 members (justbill, nortelvoip), 139 guests, and 26 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5