atcomsystems.ca/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems Feature code - Call Pilot - AA/CCR on 7316e phone

Thanks again.

Okay, one more question related to this.

Currently he has his phone forwarded externally to his cell phone.

With this new option, AA kicks in and it plays the brief message and then forwards to his assistant.

However, on some occasions (rarely as you can tell!) he is actually in his office and would want to turn off fowarding and the auto-answer feature so that he could actually answer his desktop phone.

Is there a way to enable this? (i.e turn off the AA picking up)

Thanks again
Ash

You would have to change the # of rings for the auto attendant to answer the line to more than the CFNA # of rings. You do this in lins admin on the call pilot.

Any way to change between auto attemdant and being able to answer the phone at the handset that the employee can enter a feature code via the handset?

The employee does not have access to call pilot admin, and I'd want them to be able to control switching between AA, CFWD and regular service on their own just by using a feature code.

Thanks
Ash

I believe you can make this guy the control set for line 248. Then have him set a night mode that rings the AA, as described above. Normal mode would ring his extension. Then keep it in night mode when he's out of the office.He controls it with F 871.