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#138398 04/22/08 05:05 AM
Joined: May 2004
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Joined: May 2004
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well, I guess I'll be getting a call from that customer soon, then...... :scratch:


Punch down all your damn pairs!..........(please).
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#138399 04/22/08 09:18 AM
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One thing I did notice, if you look at the RCC Setup & Op guide, the Summary Report example shows 1,615 Presented calls, 1,673 Answered call transaction and 238 abandonded calls. HUH?

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