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Joined: Jul 2011
Posts: 188
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OP
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Joined: Jul 2011
Posts: 188 |
I am trying to turn up a DS1 and have the green lights I've been looking for but can't seem to get the signaling to work.
This is going from a fax server to a hunt group.
I don't think in this configuration that I need to define a trunk group. My fax server is looking for wink start.
I can hear calls going out to the fax server but they are not answered and calls going the other way from the fax server do not see dial tone.
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Avaya IP Office Service in Canada
Atcom provides quick and affordable service for your Avaya IP Office business phone system!
Our expert technicians have years of experience installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.
Proudly serving Canada from coast to coast.
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Joined: Dec 2005
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Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,138 Likes: 5 |
No mention of the type of Avaya system is made. Is it a Definity, IP Office or something else :confused:
I Love FEATURE 00
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Joined: Jul 2011
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OP
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Joined: Sep 2005
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RIP Moderator-General
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RIP Moderator-General
Joined: Sep 2005
Posts: 898 |
Let me get this straight...You say your fax server is going to a "hunt group"...so how is your DS1 talking to your hunt group? without a trunk group to connect the two....there needs to be some kind of routing there somewhere.....you mentioned your server is looking for "wink start" how is your DS1 setup from your vendor...I suspect you need a trunk group in the mix.....
...bob...
Bob Wells
WellComm, Inc.
"As long as nobody's dead or in jail, it can't be all that bad ! "
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Joined: Jul 2011
Posts: 188
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OP
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Joined: Jul 2011
Posts: 188 |
I have created a hunt group and given them ports on a TN464 and turned up the T1 to the Biscom fax server, but I can't seem to get the signaling right between the fax server and the TN 464. I have the fax server set to Wink, but can't find a way to change my signaling on the TN464. The T1 is up and cooking.
Thanks for your help.
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
So is the T1 getting delivered to the G3 on a seperate PRI card, and the fax server is intergrating with the G3 using PRI emulation?
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Joined: Jul 2011
Posts: 188
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OP
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Posts: 188 |
The T1 is wired with Cat6 from the DS1 card to the Biscom. Ports on the TN464gp are assigned to stations in the hunt group.
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
So it is standard T-1 or PRI? Sounds like a standard T-1. Are you using DID?
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Joined: Jul 2011
Posts: 188
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OP
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Joined: Jul 2011
Posts: 188 |
Sorry, it's set up as a standard T1. I'm thinking I cannot do this without setting up a trunk group so I can give wink signaling, but now I can't figure out how to assign station numbers to my trunk. It's kind of a catch 22 thing isn't it. Thanks again.
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
Standard T1 using DID, right? You would not trunks to the stations. You need to build incoming DID translations. How many ports on the fax server? Are you going to use multiple fax numbers to route to the server?
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