Yup, that's what I thought too, until I switched phones with one that worked, and the problem stayed at the extension, not with the phone. Matter of fact, I just went and double checked, just to make sure that I wasn't fooling myself, which I've been known to do.

Now what? I'd like to try and figure it out, just for the gee whiz sake of it.

Edit to add: These are brand new phones too. right out of the box. It's almost like the system sees them as something they are not. The top two button "cheep" when pressed, they just don't do anything. I'm pretty sure I am missing a switch or something in the programming.

Steve

Never trust a weatherman with no window in his cubicle.