Thanks for the suggestions, but still no joy. Here is where I stand. I have set the fax to answer on 1 ring as suggested. I have assigned line 05 to extension 27 which is assigned as the Fax extension. I have set the ring to Immediate Ring. I still cannot get the fax to pick up the calls however. Again the fax works when hard wired to an external line.

Now I have another issue. When I first set up the system I had no poblem programming the buttons on the phones for DND, redial etc. Now none of those buttons work and I cannot program any new ones. I tried a 989-clear and although it said it was resetting it did not. I do not really want to reset, but it looks like that may be all I can do. Any other suggestions?? Thanks in advance guys.