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I was also informed that the system must be capable of sending and alert/notification to someone on premise (or to a manager cell for example) that a 911 call has been placed. I'm told the Basic Mode will not do this and that you must have Essential Mode. Basic Mode will probably be discontinued is the train of thought.
I'm sure we will push the Essential Mode license upgrade (just so that we are compliant), but does this sound right what I'm being told?
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